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LATEST NEWS  19.10.17

Have you had your flu jab yet?  Please book an appointment with one of our nurses.

Have you signed up for online access yet?  It is the easy way to order repeat prescriptions and you can also book and cancel appointments online.  Download the application form using the link at the bottom of the page.

We would like to use your mobile phone number to send you SMS appointment reminders and health information.  If you do not wish to receive text messages please inform reception.

Our new telephone queuing system is now operational.  We hope this will help patients to contact the surgery more easily.

Patients registered to GP practices in North Hertfordshire are being asked their views on GP opening hours by East and North Hertfordshire Clinical Commissioning Group (CCG) and NHS England. The survey can be found here

Please find attached a link to our CQC report:


Practice Management

Ms Nichola Goddard (f)

Practice Manager

Mrs Victoria Tizzard (f)

Deputy Practice Manager


The surgery has a team of experienced reception staff who undertake a wide range of tasks including making and changing appointments, giving out test results, dealing with requests for home visits and community nurses, registering new patients and ensuring our records are kept up-to-date.  The reception staff will endeavour to assist you with any queries you have, or direct you to the appropriate person.


The surgery has a team of experienced medical secretaries whose activities including making referals to other health care providers, writing letters and reports on behalf of the GPs, and processing prescription requests in a timely manner.

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